Refund policy
Request For DemoElixr Refund Policy
ELIXR FIN SYS PRIVATE LIMITED maintains a strict refund policy to ensure transparency and fair business practices. Once the software has been installed and actively used for a period exceeding 10 days, no refunds will be granted.
Refunds are only applicable in the exceptional circumstance where no data has been entered into the software during the specified period. In such cases, the customer must promptly notify ELIXR FIN SYS PRIVATE LIMITED of their intention to request a refund. ELIXR FIN SYS PRIVATE LIMITED will then assess the situation to verify the absence of data entry within the software.
Please note that this refund policy is designed to account for the substantial efforts and resources involved in the installation, configuration, and support provided during the initial days of software usage.
ELIXR FIN SYS PRIVATE LIMITED remains committed to customer satisfaction, and any concerns or issues related to the software's functionality, performance, or features will be addressed promptly through our customer support channels.
It is the responsibility of the customer to thoroughly evaluate the software's suitability for their needs during the initial 10-day period. ELIXR FIN SYS PRIVATE LIMITED encourages customers to take advantage of the available support channels to address any questions or concerns before committing to the software.
By continuing with the software installation and usage beyond the stipulated 10 days, the customer acknowledges and accepts the terms of this refund policy. ELIXR FIN SYS PRIVATE LIMITED appreciates your understanding and cooperation in adhering to these guidelines.